Digital initiatives grow revenue and win market share—but it’s not an either/or proposition. Retailers must combine their physical and digital presence into one holistic environment that empowers shoppers to conduct their journeys however they see fit.
"use their smartphone when out shopping"
Digital channels must operate as an integral part of the store channel. Therefore we offer truly integrated, yet independent, mobile solutions that you can seamlessly weave into your existing retail environment. Drive personalization to the max and improve consumer service by connecting, interacting and transacting the way consumers want: via their mobile device, wearables, tablet, online, or in-store.
Serving consumers 24/7 wherever they are is no longer a “nice to have,” it’s a necessity. With our Vynamic software solutions, we enable you to stay connected with consumers at all times. Whether you’re looking for digital shopping solutions allowing consumers to scan-and-go, use mobile payments or for other digital retail solutions, we are here to support you!
Digitization changes the role of store associates. The more consumers can do themselves, like mobile self-scanning, self-checkout or in-store locationing, the more flexible you can be with workforce redistribution. By freeing up labor hours, your retail staff can spend more time helping consumers and improving customer service.
Drive superior consumer service with digital retail solutions based on Vynamic software, engaging with consumers wherever and whenever they want. With Diebold Nixdorf as collaborative partner on your digital transformation journey, we enable you to identify, connect and engage with consumers at any stage of their buying journey, across every channel.