All Insights: 255 Items

May 06, 2019 | BY Diebold Nixdorf

How industry leaders maximize customer engagement and strategic ROI.

April 28, 2019 | BY David Phister

While the industry has been focused on preventing sophisticated digital attacks, criminals have reverted back to more low-tech attack methods to access cash—the latest being Transaction Reversal Fraud (TRF). Here's how you can combat it.

April 24, 2019 | BY Diebold Nixdorf

Video: Free your Employees from the Teller Window

Do away with the restrictions of the teller window and let employees freely interact with customers. Create personalized relationships with customers while taking care of their financial needs in real time, including requests for assistance, opening accounts, checking balances, making transfers, and so much more using only a tablet.

April 17, 2019 | BY Guest Author

"The industry has seen a burgeoning number of Venture Studios launching on a regular basis. Suffice to say, I believe it is time to declare that Studios have become the new Accelerators, which means it probably makes sense for corporate strategy and innovation executives to start thinking about how Studios may be an important new capability in their strategic arsenal." Read more from guest author Steve Gotz about the rise of the Venture Studio.

April 17, 2019 | BY Diebold Nixdorf

On this episode of Commerce Now, we explore one specific kind of innovation structure: the Venture Studio (also known as a Company Builder). Listen now.

April 10, 2019 | BY Diebold Nixdorf

Read how four banks are eliminating silos and honing in on consumer journeys.

April 02, 2019 | BY Matthew Phillips

Humanity is the true heart of connected consumer journeys. To create frictionless movement between all channels, financial institutions have to understand the customer experience at a meaningful level. Robots cannot do that — even AI is only as good as the data people feed it — but people can.

March 26, 2019 | BY Diebold Nixdorf

In this episode of Commerce Now, Devon Watson and Thomas Karakalos discuss emerging trends in retail and banking services. Listen now.

March 25, 2019 | BY B. Scott Harroff

Today’s criminals can find, purchase and/or download the details they need to plan an attack of any kind, whether their modus operandi is physical, cyber or data-related. That means financial institutions have to be prepared to fight on every front, but most security protocols still have gaps. In this blog, our security expert lays out the 5 most common security gaps, and how to fix them.

March 18, 2019 | BY Marcia Hirata

Microsoft is ending support for its Windows 7 embedded products in January 2020. Over the course of its active and extended maintenance periods, more than 989 security patches were released for this product. Soon, Microsoft will release its last Windows 7 patch. Will you be prepared?